Omal63 Privacy Policy — Your information is safe with us

Welcome to omal63. Our privacy policy explains how we handle your personal information. When you register on the omal63 platform, play games, or use our services, certain data is collected by us. We are committed to storing that data with the highest level of security and never disclosing it unlawfully to any third party.

This privacy policy applies to all omal63 services, websites, and mobile applications. By using our services, you are considered to have agreed to this policy.

Omal63 collects certain information necessary to deliver its services. This falls into two categories: data you provide directly, and data collected automatically while you use the platform.

Information Provided Directly:

• Registration Information: Full name, date of birth, email address, mobile number, and username.
• Identity Verification (KYC): A copy of your national ID, passport, or driving licence.
• Financial Information: Bank account number, mobile banking details (bKash, Nagad, Rocket).
• Contact Information: Current address and district/division.
• Support Contact: Any messages you send when contacting us.

Automatically Collected Information:

• Device Information: IP address, device type, operating system, and browser.
• Usage Data: Games played, session duration, and transaction history.
• Location Data: Approximate location (IP-based).
• Cookies & Tracking: Cookies are collected to improve your experience on the site.

Omal63 uses collected data only for specified purposes. Each use of your data and its clear reason are outlined below in accordance with our privacy policy.

Omal63 never sells your data or uses it for unauthorized purposes. Protecting your information is the core principle of our privacy policy.

Omal63 may share data with third parties in limited circumstances, always in a way that protects your privacy and covers only the minimum necessary information.

• Payment Processor: Financial information is shared with trusted payment gateway providers to process transactions.
• Identity Verification Provider: Documents may be shared with licensed verification agencies as part of the KYC process.
• Law Enforcement: Data may be shared with government authorities under a court order or legal obligation.
• Technology Partners: Cloud service and anti-fraud system providers receive limited data access to support platform operations.
• Game Provider: Game software providers may receive gaming session data to deliver the gaming experience.

Cookies and similar tracking technologies are used on the omal63 website and app to enhance your experience. Cookies are small text files stored on your device.

• Essential Cookies: Essential for login sessions and security. These cannot be disabled.
• Functional Cookies: Used to remember your language preferences and settings.
• Analytics Cookies: Site usage statistics are collected to enhance the user experience.
• Security Cookies: Used to detect fraud and unauthorized access.

You can disable non-essential cookies through your browser settings. Note that disabling essential cookies may affect certain platform features.

Omal63 applies the highest security standards to protect your personal and financial information. Our tech team monitors security 24/7.

• SSL Encryption: All data transmissions are secured with 256-bit SSL encryption.
• Data Encryption: Stored sensitive data is protected with AES-256 encryption.
• Firewall Protection: An advanced firewall system prevents unauthorized access.
• Two-Factor Authentication (2FA): You can add an extra layer of security to your account.
• Regular Audits: Regular system audits are conducted by third-party security experts.
• Restricted Access: Only authorized personnel can access information on a need-to-know basis.

As an omal63 user, you have specific rights over your personal data. We respect those rights and are here to help you exercise them.

• Right to Access: You can request to know what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: You can request deletion of your data under certain circumstances.
• Right to Restrict Processing: You can restrict the use of your data for specific purposes.
• Right to Object: You may request to opt out of marketing communications.
• Right to Data Portability: You have the right to easily obtain a copy of your data.

To exercise these rights, email us at [email protected] or reach out via live chat. We typically process requests within 30 days.

Omal63 strictly prohibits anyone under 18 from using the platform. Our privacy policy completely forbids the collection or processing of data belonging to minors.

• Date of birth is collected at registration for age verification purposes.
• Age verification is mandatory as part of the KYC process.
• Accounts suspected of belonging to a minor are suspended immediately.
• Parents can report suspicious accounts.

Omal63 retains your data for a defined period. Once that period expires, or upon your request, your data is securely deleted.

Omal63 may update this privacy policy from time to time. If any significant changes are made, we will notify you by email or platform notification.

• At least 30 days' notice will be given before any major changes take effect.
• The effective date of the updated policy will be shown at the top of the page.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.
• You have the right to close your account if you do not agree.

If you have any questions, concerns, or requests regarding our Privacy Policy, please reach out to our dedicated privacy team. We are always here to help.

• Email: [email protected]
• Live Chat: Via the chat button at the bottom right corner of the platform.
• Response Time: Typically within 24–48 hours.